The BlackBerry Care Protection Plan is only available for the BlackBerry Passport, BlackBerry Classic, BlackBerry Leap and PRIV by BlackBerry smartphones at this time.

Find the IMEI number (PRIV)

  1. On the home screen, tap the Settings app.
  2. Tap About phone.
  3. Tap Status.
  4. Tap IMEI Information.

Find the IMEI number (Passport, Classic, and Leap)

  1. From the Home screen, click Settings.
  2. Click About.
  3. Click on Category/General and choose Hardware.

Introducing the BlackBerry® Care Protection Plan. Be prepared for the unexpected.

The BlackBerry Care Protection Plan is built with your business lifestyle in mind. We understand that you use your phone to stay connected to people that matter and that it is an essential tool to help you stay informed and able to jump at opportunities when they arise. If a covered handling accident happens such as a drop, liquid spill, and/or cracked screen, we want you to get reconnected as quickly as possible.

The BlackBerry Care Protection Plan is currently available in the US and Canada.

BlackBerry Care Protection Plan Highlights

The BlackBerry Care Protection Plan provides:

  • Protection for mechanical and electrical breakdowns with coverage beginning after BlackBerry’s limited warranty expires and
  • Accidental damage from handling (ADH) and Power Surge protection starts day 1. ADH includes coverage for device damage resulting from dropping the smartphone, liquid spills, or in association with screen breakage.

The BlackBerry Care Protection Plan has been designed to meet your particular needs so you are protected when it matters by providing:

  • Easy and affordable monthly payments
  • Ability to cancel at any time (See Terms and Conditions for refund information)
  • Easy claims process that begins by calling a toll free number or logging in to your online account
  • Option of a next day, advanced replacement1 or repair of your current smartphone
  • Monthly plans that can protect your device for up to two years, and
  • An affordable deductible for each covered claim

See US Terms and Conditions for complete details, including limitations and exclusions.

US Rates Monthly Rate Deductble per Claim
BlackBerry Classic $3.99 USD $99.00 USD
BlackBerry Leap $3.49 USD $49.00 USD
BlackBerry Passport $4.49 USD $129.00 USD
PRIV by BlackBerry $4.49 USD $129.00 USD

1 Subject to cut off times, availability and Terms and Conditions